If you have specific concerns that have not been addressed in the User's Guide or this Help program, visit our Web site at http://www.chariot.com for troubleshooting advice and answers to frequently asked questions. You can also contact Chariot in one of the following ways:

Fax: 858-270-2027

Web Techniclal Support Form: http://www.chariot.com/home/supportrequest.asp

If you choose to fax your technical support request please provide the following information:

1. Your name and the name of your school (if your copy of MicroGrade is a site license).
2. Your phone number and email address.
3. The MicroGrade Serial Number and Version Number (found in Help / About).
4. The type of computer you are using (Macintosh or PC) and the version of your Operating System.
5. The amount of memory in your computer.
6. A detailed description of the problem you are experiencing or the MicroGrade functionality that you do not understand. If you are having a problem, please give us as much information as you can concerning the circumstances in which this problem occurs.