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MicroGrade Home > Tech Support Center > Knowledge Base > Deactivating MicroGrade
License/Registration
Deactivation
Deactivation
allows you to recover your MicroGrade license for use on another
computer. Without
deactivation, you may need to purchase another license to install
MicroGrade on another computer.
After
you have installed and registered your copy of MicroGrade, it may become
necessary at some future date to move your installation to another
computer. When using some
previous versions of MicroGrade this was not easily accomplished.
Soon, beginning with MicroGrade version 6.1.3, it will be a
simple matter to deactivate your registration on the “old” computer
and recover your license for installation and registration on a
different computer.
If
you already have MicroGrade version 6 installed
If
you have any previous version 6 of MicroGrade, you may download
MicroGrade 6.1.3 for free to deactivate your current installation and
recover your license for use on another computer.
After
you have obtained MicroGrade 6.1.3, install it into the same
directory/folder that contains your current installation of any previous
version 6 of MicroGrade. It
will recognize your current registration and function normally.
You will notice a new
item on the MicroGrade File menu: Deactivate.
Select this menu item when you want to remove your MicroGrade
license on this computer so that you can later install and register
MicroGrade on a different computer.
After
you have finished the deactivation process, MicroGrade will remain
installed on the “old” computer, but it will not be registered; it
will return to evaluation status: if more than 30 days have elapsed
since the original installation, MicroGrade will cease to function on
this computer unless you again complete the registration process on
this computer (which you probably won’t want to do -- but, if
desired, you can reactivate a deactivated installation simply by
re-registering). After deactivation, you may uninstall MicroGrade from the
“old” computer, if desired, but that is not a requirement of your
MicroGrade license.
For
detailed information on the MicroGrade Deactivation process, see the
discussion below: MicroGrade
Deactivation
If
you don’t already have MicroGrade version 6 installed
Install
and register MicroGrade version 6.1.3 (and above) in the usual manner.
See the FAQ on MicroGrade Registration for further information on
the registration process. If
it becomes necessary to move your MicroGrade installation to another
computer, see the discussion below for detailed information on the
MicroGrade Deactivation process.
MicroGrade
Deactivation
Deactivation
allows you to recover your MicroGrade license for use on another
computer. Without
deactivation, you may need to purchase another license to install
MicroGrade on another computer.
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Step
1 |
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Select
“Deactivate” from the MicroGrade File menu.
This will bring up the “Deactivate MicroGrade” dialog
box. |
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Step
2 |
(a) |
Automatic
Online Deactivation:
If the computer you are using has an active Internet
connection, you may immediately deactivate MicroGrade on
this computer and immediately recover your MicroGrade
license for use on another computer.
(If you have an Internet connection on this computer, but
it is not currently active, such as a dial-up connection, please
make the connection active before proceeding with this step.)
This is the recommended procedure.
To proceed, click on the “Deactivate Online” button.
Go to Step 3 |
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(b) |
Manual
Online Deactivation:
If the computer you are using does not have an Internet
connection, but you have access to the Internet on another
computer, you may use the other computer to deactivate MicroGrade
over the Internet. This
is the next-best way to deactivate MicroGrade because you can
quickly recover your MicroGrade license for use on another
computer. To
proceed with manual online deactivation and to obtain the
information you will need to recover your MicroGrade license for
use on another computer, click on the “Manual Deactivate”
button. Go to Step 4 |
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(c) |
Offline
Deactivation: If
you have no convenient access to the Internet, you may fax your
deactivation information to Chariot Software Group and our
registration desk will perform the deactivation process for you. |
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Step
3 |
(a) |
Automatic Deactivation was completed successfully.
Your license
to use MicroGrade on this computer has now been removed.
You may immediately re-use your MicroGrade license on any
computer. You are finished
with MicroGrade Deactivation. |
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(b) |
Automatic
Deactivation was NOT able to complete successfully. MicroGrade
was unable to connect with the registration database to verify and
deactivate your license. Please make sure that your Internet connection is active on
this computer. If it is,
you may need to try again later, or use the manual deactivation method. Return to Step 1. |
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Step
4 |
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Your copy of MicroGrade on
this computer has now been deactivated.
But you
have not yet recovered your MicroGrade license for use on another
computer!
This step displays the “Manual MicroGrade Deactivation”
dialog box. It contains
important information! Click
on the “Print” button to get a printout.
Save the printed information until you have successfully
completed the license recovery process.
Recovery
of your MicroGrade license via the Internet will be instantaneous; you
will be able to re-use your license on another computer immediately. However, if you fax this information to the MicroGrade
Registration Desk, there may be a delay up to 72 hours before you will
be able to re-use your MicroGrade license.
If this information is lost you will not be able to re-use
your MicroGrade license!
Take
this printout to a computer that has an Internet connection and proceed
to Step 5
...or...
Fax
this printout to Chariot Software Group’s registration desk (Step 6). |
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Step
5 |
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Manual
Deactivation &
License Recovery over the Internet.
Use your
Internet browser to go to http://register.chariot.com/uninstall.php
Provide the information requested and then click the “Submit”
button. Your MicroGrade
license is immediately available for re-use.
You are finished with MicroGrade Deactivation. |
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Step
6 |
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Manual Deactivation &
License Recovery by Fax. Fax
the printout you obtained in Step 4 to Chariot Software Group’s
MicroGrade Registration Desk at 858-270-2027.
We will respond to the email address in your registration file.
There may be a delay up to 72 hours before you can re-use your
MicroGrade license. You are
finished with MicroGrade Deactivation. |
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